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About us

Warsaw Tourism Office (Stołeczne Biuro Turystyki – SBT) is a department of the Warsaw Municipal Office responsible for promoting Poland’s capital as an attractive tourist destination at home and abroad, growing the city’s tourist brand and supplying comprehensive tourist information on Warsaw in order to increase visitor numbers and create jobs in the tourism sector.

The office’s main activities include:

  • Collecting data and analysing research on tourism,
  • Promoting Warsaw in traditional media and online by holding study visits for foreign journalists and bloggers,
  • Promoting Warsaw at international tourism fairs and promotion events,
  • Running the official Warsaw tourism website and the city’s social media profiles,
  • Publishing information and promotional materials on Warsaw aimed at international and domestic tourists,
  • Running official Warsaw Tourist Information points,
  • Implementation of the e-tourism component in the “Virtual Warsaw Functional Area” project (Virtual WFA).
Go to Warsaw
pl. Defilad 1, 00-901 Warszawa

Disclaimer concerning the processing of personal data of persons who contact the Warsaw Tourism Office by email:

  1. The controller of your personal data is the Director of the Warsaw Tourism Office (“Controller”). You can contact the Controller in writing at Pl. Defilad 1 (X piętro, pok. 1051), 00-901 Warszawa, e-mail or by contacting the Controller’s data protection officer in writing by e-mail.
  2. We process your data in order to reply to received questions (the processing of your personal data is based on legitimate interests pursued by the Controller including without limitation by communicating with users of the tourist portal).
  3. Your personal data will be processed no longer than necessary to give you a reply and may be processed afterwards until the expiry of potential claims.
  4. The provision of your data is voluntary but it is necessary to reply to your question.
  5. You have the right to access your personal data, the right to rectification and deletion of the data, the right to limitation of processing, the right to object against processing, the right to portability of the data, and the right to lodge a complaint with the supervisory authority.
  6. The processing of your personal data is described in detail in the Privacy Policy available at Privacy Policy